Privacy policy

HOW WE USE YOUR PERSONAL DATA

This privacy policy explains everything TICKING EVENTS, as owner of the website www.ticketsbarcelona.pro going to do with the personal information it collects about you.
The policy applies regarding the information we collect about:

USERS VISITING OUR WEB SITES.

Users who directed the company to raise queries or complaints by any of the means put at their disposal to do so.
People who use our services, so users who contract products / services offered on our websites, as users who subscribe to our newsletters or any other services that we provide in the future and requiring for its realization that is we communicated information on his person.

a) Visitors to our websites

When someone visits www.ticketsbarcelona.pro, we collect standard information access made to our websites as well as details of the patterns of behavior of visitors. We do this to analyze the number of visitors to the different parts of the site and to improve our websites and offer better browsing experience to our users. We collect this information in a way that does not identify anyone. We make no attempt to ascertain the identity of people visiting any of our websites or associate the data collected from this site with any personally identifiable information from any other source. Whenever we collect personal information through our websites we warn the user before collecting this personal information, explaining the reasons why we do it and who will be the recipient of this information.

USE OF COOKIES, THROUGH THE WEB SITE

www.ticketsbarcelona.pro does not store cookies, but only uses session variables; which are designed solely to facilitate the purchasing process and are immediately deleted when you exit the browser.

b) Users who directed the company to raise queries or complaints

When we receive an inquiry or complaint from a person we need to gather data in order to respond to it. This is typically done only collecting data on the identity of the person who contacts us and, where appropriate, other individuals involved in the consultation.
We will only use the personal information we collect to process the query and to check the level of service we offer. also we use this information to our statistics, such as for the number of inquiries we receive. For this purpose will not identify individuals who perform them.
Personal information collected for these purposes will be preserved until the query has been processed and understand that conservation is not necessary to justify the consultation has been properly addressed.
We try to apply the highest standards of quality in our services and for this reason we take complaints and inquiries seriously. We encourage people to point out if you think the processing of data we do is inadequate or wrong, and to realize ourselves any suggestions to improve our procedures. To do this you can use the procedures enabled on our websites or send a letter to the address at the bottom of this privacy policy.

c) Users who hire our products / services or subscribe to our newsletters

When we offer services / products to our users, it is necessary to collect data from the person requesting the services / products for management tasks of orders, to manage the payment thereof, for delivery of products where appropriate, to justify the proper provision of services, the performance statistics for our internal use and improving our services, and to keep you informed about offers or promotions that we understand may be of interest.
Before a user to submit personal data we inform you of the purpose for which use the data, potential recipients thereof.
At any time you may contact us to know the data we have about you, correct or request that we delete or stop using them for a particular activity such as for sending commercial communications by the means initially authorized us.
We retain personal information we have about the user applying appropriate technical measures taking into account the type of data being processed in each case, ensuring that third parties do not have access to them.